Easy Return
Return and Refund
We ship over 8,000,000 items a year worldwide, to four different continents with total delivery success. The goods are carefully checked and packaged to preserve their contents and not to damage them during shipment
Anti-fraud
We have the best anti-fraud system ever. If this were not enough, we work with PayPal to guarantee the total guarantee of the transaction
Free Return
Easy, safe and free. With B2B Euroingro, making a return is a simple and safe operation. With the return guarantee for non-compliance, you can place your orders without having to worry about anything, and in the event of a return, the costs will be entirely at our expense. You can really count on us
Free Return
Dear customers, We would like to inform you that in order to make a return of goods, there are certain conditions to be met.In particular, if the goods do not have any problems, it will be possible to request the return within a maximum of 48 hours after receiving the goods. In this case, the return shipment will be borne by the supplier.On the other hand, if the goods have any defects or shipping errors, you will be able to request the return within a maximum of 15 days after receiving the goods. In this case, the return shipment will be borne by the supplier.Please note that in order to make a return, the goods must be returned in their original packaging and without having been used or damaged in any way.For more information on return procedures, please do not hesitate to contact our customer service department.
Conditions And Methods Of Return
1
Request for return by the customer
Making a return is very easy, you just have to go to your account and request it through the "my orders" page.
Here you can select the goods you wish to return. Easy isn't it?
Here you can select the goods you wish to return. Easy isn't it?
2
Wait for verification and complete the return
B2B EUROINGRO will check the shipment data and those relating to the user.
If the system has not found any anomalies, we will send you a ticket to the email you provided together with your information during registration. Don't worry, the protection of your privacy is important to us.
If the system has not found any anomalies, we will send you a ticket to the email you provided together with your information during registration. Don't worry, the protection of your privacy is important to us.
3
Spedizione della merce
Deliver the goods you intend to return to our couriers, they will have the task of sending the products to our warehouse.
After a check by our staff, the return request will begin. Upon receipt of the aforementioned goods, the sum will be immediately available on your EUROINGRO B2B account. We want to be honest with our customers.
After a check by our staff, the return request will begin. Upon receipt of the aforementioned goods, the sum will be immediately available on your EUROINGRO B2B account. We want to be honest with our customers.